We appoint 3rd party to deliver parcel and we expect to deliver your order withitn 1~4 workings days upon successful payment confirmation. Our current appointed courier partners are Citylink, Poslaju and GDex. More than 95% of our parcel arrived to buyer next day. Additionally, there are parcels also be delivered by our staff directly.
In the event of no one receiving parcel, our courier partner will either contact you or dropping you a further instruction card for re-delivery or self-collection at courier local branches.
Free delivery service for toner cartridge is available to all regions of Malaysia. For East Malaysia, free delivery for toner cartridge only applicable to value pack, super/full pack. An additional surcharge of RM15 apply to single pack. For printer, additional shipping charge is vary and showing on product page itself.
If you find your parcel is being opened, suspected compromised, part missing from your order, please do not accept it and inform us immediately at +6014 338 7000 or email us at firstname.lastname@example.org
Replace Policy ( 1-To-1 Warranty)
Scenario: Toner leakage, Printer unable to detect toner cartridge, Faulty, Damaged, Printing quality issues
Scenario: For any reason to return product